Susan H. Chang

– Principal, MediationWorks; a consultancy specializing in implementing conflict resolution programs within institutions.

– Contracted by Hawaii State Department of Education's Conflict Resolution Program to implement Peer Mediation Programs (1989-to date). MediationWorks also contracts on an individual school, complex or district basis.

 –Assisted dozens of schools (public and private), and trained 1000s of students, teachers, administrative & support personnel, and parents.

 –Published original training materials:

Mediation: A Manual for Student Mediators

Mediation: An Instructor's Manual for Training Student Mediators

Conflict Resolution: A Map for your Classroom Instructor's Manual

 –Co-Instructor, Conflict Management in Education
University of Hawaii Summer Session credit course 1995-present

 –President, Society for Professionals In Dispute Resolution (1995 & 1996).

– Board Member, The Mediation Center of the Pacific (1997 to present)

 –Manager, Human Resources Department, Kaiser-Permanente Medical Care Program (September, 1970-June, 1981).

 –Graduate, B.A.& M.A. Degrees, University of Hawaii.


Mediation Links

Conflict Resolution Education Network (Crenet)

Society of Professionals in Dispute Resolution (SPIDR)

Society of People in Dispute Resolution Hawaii (SPIDR-Hawaii)

Mediation Center of the Pacific (MCP)

Kamehameha Schools Safe and Drug Free Program

Peer Mediation article